Director, Strategic Insights

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today! 

Your Role in Supporting Our Members:

As the Director, Strategic Insights, you will lead the Strategic Insights function within the Analytics Centre of Excellence, shaping how data and analytics inform enterprise-wide decision making. You will engage closely with business leaders to scope and prioritize analytics initiatives, translate complex insights into compelling narratives, and influence strategic direction through advanced analytics methodologies. This role is ideal for a senior analytics leader who brings strong business acumen, enterprise influence, and a passion for fostering an analytical mindset across a complex organization.

This is a Full-time, Permanent role based at our Vancity head office and will report directly to the VP, Data, Analytics and AI. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands

How You'll Make an Impact:

• Leading the Strategic Insights team to deliver high‑value, enterprise‑wide analytics and insights
• Engaging with business partners to scope, prioritize, and execute analytics initiatives aligned to ACE strategy
• Influencing executive and senior leader decision making through data‑driven recommendations
• Translating complex analytics into clear, compelling insights and strategic narratives
• Promoting best practices in analytics methodologies and insight generation across the organization
• Representing ACE on enterprise committees and cross‑functional forums
• Building strong relationships with lines of business to embed insights into everyday decisioning
• Fostering an engaged, agile, and high‑performing Strategic Insights team
• Evolving team capabilities and skills to meet changing organizational needs
   

What You’ll Bring to the Team:

• A university degree in analytics, business, economics, data science, statistics, or a related field
• 8+ years of progressive experience in analytics, strategic insights, or data‑driven decision support
• 5+ years of people leadership experience, including leading senior analytical professionals
• Demonstrated experience influencing executive‑level stakeholders through insights and recommendations
• Strong knowledge of analytics methodologies, frameworks, and best practices
• Proven ability to translate complex data into meaningful, actionable business insights
• Experience working in large, complex, or matrixed organizations
  
  

Extra Skills That Set You Apart:

• Experience in financial services, banking, or credit unions
• Exposure to advanced analytics, data science, or machine learning environments
• Experience supporting enterprise strategy or transformation initiatives
  
  

You’ll Thrive Here If You Are:

• Strategic – Able to connect analytics work to enterprise objectives and long‑term impact.
• Influential – Skilled at shaping decisions and building credibility with senior leaders.
• Collaborative – Effective at partnering across diverse teams and business units.
• Insight‑driven – Passionate about turning data into meaningful stories and outcomes.
  
  

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a salary range of $148,000-$174,100 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.