Why BCAA?
Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.
We are currently hiring an Associate Manager, Marketplace Products based in our Head Office in Burnaby.
As the Associate Manager, Marketplace Products at BCAA, you will provide direct support to the Product Manager and assume a pivotal position in offering strategic and indirect support to the entire Marketplace team. The Associate Product Manager will be responsible for supporting seamless product launches and enhancements, optimizing user experience, and helping the business unit achieve its product goals and KPIs.
Who you are:
You’re an effective communicator with the ability to build strong relationships at all levels across the organization.
You are strategic and data-oriented, skilled at turning insights and trends into actionable product requirements.
You demonstrate strong analytical and organizational skills and can juggle multiple and competing priorities.
You’re the kind of person who is equally successful working independently and as part of a team to complete tasks from start to finish.
You thrive in a collaborative, startup-style environment, working cross-functionally to support both product growth and operational efficiency.
You have an understanding of product management, product-market fit, and go-to-market programs.
What you’ll do:
Collaborate with marketplace stakeholders.
Communicate findings on product performance from troubleshooting and analysis.
Using data, proactively identify areas for product improvement.
Stay informed on market trends, competitor products, and gather customer feedback for valuable insights.
Support Marketplace product launches and enhancements by coordinating activities and ensuring effective cross-functional collaboration.
Conduct user testing and become a subject matter expert for internal and external stakeholders.
Interact with third party vendors to deliver customer excellence.
What you bring:
Bachelors degree in Business Administration, Operations or related field.
Minimum 2 - 4 years' experience in business administration or process improvement, or equivalent combination of education and experience.
Bonus Skills and Experience:
Digital products/SaaS experience.
Marketplace industry experience.
Process optimization experience.
UX/ CX design experience.
Prior work in product, CS, design, operations, or data.
Internal Applicants: Please note that the internal posting closes on December 17, 2025, and the role is a Grade 10 position.
The salary range for this position is $68,510.52 to $85,638.12 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%.
Please note that this is a hybrid role based out of our Burnaby, BC office (3 on-site / 2 remote days). Applicants who are not located within commuting distance of our Head Office or are not looking to relocate to the Greater Vancouver/Lower Mainland/Fraser Valley region will not be considered.
What we offer:
The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.
*for permanent employees
We’re always looking for amazing people like you. Apply today!
BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.