Sector Development Manager, Community Impact

Target Salary Range:    $81K – $90K

This range is reflective within the Market in which the job is posted.

The compensation for this position is determined by a combination of skills, experience. Your recruiter will provide additional details about our total rewards package during the hiring process.

Vacancy Status:   This posting is for a new position.

Key Responsibilities

 Lending Strategy, Partnership & Portfolio Management:

• Lead strategies to enable lending for underrepresented entrepreneurs, nonprofits, co-ops, and community organizations, with a focus on affordable housing, social enterprise, social services, and childcare sectors.
• Build and manage partnerships with government, philanthropic, and private organizations to secure capital and expand access to flexible financing.
• Oversee all aspects of portfolio management, including pipeline development, revenue growth, and market trend analysis in the nonprofit and affordable housing sectors.
• Build and manage a national engagement approach focused on providing access to capital for underserved groups and community organizations.
• Prepare proposals, presentations, and communications for prospective investors and stakeholders.
• Develop systems for reporting and relationship management to monitor and report on loans and investments.
• Identify and develop new business opportunities to grow and retain relationships that contribute positively to Alterna.
• Deliver tailored financial solutions to new and existing clients, either directly or through referrals to other service providers. Cross-sell or refer products and services to meet member/client needs and ensure satisfaction.

Financial Solutions, Consulting & Credit Evaluation:

• Design and refine financial models, oversee program evaluation and metrics, and provide financial consulting to community organizations, positioning Alterna’s products and services to meet mutual goals.
• Evaluate and recommend credit facilities, including commercial lines of credit, mortgages, and other loan applications, with a focus on the social finance sector.

Compliance, Service Delivery & Financial Literacy:

• Promote and negotiate community/business banking services, ensuring compliance with all relevant regulations and policies.
• Deliver exceptional service to members and community organizations, demonstrating creativity, resourcefulness, and a solution-oriented approach.
• Maintain up-to-date knowledge of industry trends, competitor strategies, and market conditions affecting our members and their communities.
• Represent Alterna and the Community Impact Department at community events and initiatives. Provide subject matter expertise and support to enhance community impact lending and investing.
• Ensure lending activities and investment partnerships adhere to Alterna’s Commercial Risk Appetite Framework, including proactive risk identification, due diligence, credit assessment, and collaboration with Risk, Compliance, and Legal to monitor portfolio performance and implement appropriate risk mitigation strategies.
• Develop training tools and deliver financial literacy presentations in partnership with industry experts.
• Work collaboratively with various lending teams to ensure deliverables are met within defined SLAs.

Flexibility:

• Attend evening meetings and events as needed; occasional travel required.

Qualifications

• Post-secondary education in Business, Nonprofit Administration, Humanities, Economics, Finance, Marketing/Communications, Fundraising, or a related field; university degree preferred.
• Five to seven years’ progressive experience in lending within financial institutions or social finance organizations, including structuring, underwriting, and managing complex lending portfolios for affordable housing, social enterprises, or community projects.
• Five years’ experience in affordable housing with a focus on financing solutions, flexible instruments, and large-scale infrastructure projects (e.g., housing, childcare).
• Five years’ experience in nonprofit governance and strategic management, preferably in social finance, affordable housing, or related sectors.
• Proven knowledge of Canada’s impact investing sector and trends.
• Track record in fund development, capital raising, and managing investor relationships for social impact initiatives.
• Experience managing or advising investment funds or portfolios with a social impact orientation.
• Experience analyzing and recommending commercial credit is an asset.
• Demonstrated ability to build strong, meaningful relationships in the community sector.
• Demonstrated experience in presenting to diverse audiences and strong public speaking skills.

About Alterna Savings

Alterna Savings and Credit Union Limited (Alterna) has delivered The Good in Banking^® for over 115 years creating financial services that transform lives for the better, all while giving back to our community. Alterna is made up of Alterna Savings and Credit Union Limited and its wholly owned subsidiary, Alterna Bank.

Alterna is the first full-service, member-owned cooperative financial institution outside Quebec, sharing its expertise with over 210,000 members through a network comprised of 40 branches across Ontario, a call centre and multiple digital channels. Members and customers also benefit from an industry-leading online brokerage and investment management services.

To learn more about Alterna Savings, please visit alterna.ca, X, Facebook, Instagram, or LinkedIn.

Working at Alterna

We are incredibly proud of our corporate culture, embodying our core values: Collaboration, Integrity, and Respect, where everyone works together towards a common goal; the financial wellbeing of our employees, members, and customers. This commitment has earned us several prestigious employer awards, including the National Capital Region's Top Employers award for eight years running.

* We appreciate all applicants; however, preference will be given to candidates who most closely meet the qualifications, key skills, and competencies outlined above.

* Alterna is compliant with the Ontarians with Disabilities Act and our team strives to provide an accessible accommodation experience. If you have a disability and require accommodations during the recruitment process, please contact our Recruitment Team and let us know how we can accommodate you.

* Alterna does not currently use Artificial Intelligence (AI) to screen, assess, or select applicants