Agile Team Lead

Company: CGL
Department: Digital & Advisor Technology
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: This role operates in English.
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Cooperators Group Limited Tech team exists to deliver contextually relevant financial security that delight customers and partners in their moment of need. We design, build, and deliver digital first platform and services that enable data differentiated and hyper-personalized insurance propositions within ecosystem of partners ‘experiences. When you join Cooperators, you’ll instantly become a key member of an agile, energetic, and ambitious digital team.

As an Agile Team Lead, you will be responsible for managing multiple squads/ pods of varying priority. These squads/ pods could be part of a project or program initiatives.  You will work with multiple project managers and multi-disciplinary teams. You are expected to apply project management methodologies, skill, disciplines to the assigned projects and ensure management of all project tasks and achieve the stated objectives. You will proactively deliver projects and enable our strategy and build strong partnerships with stakeholders to deliver project benefits, meet business objectives, and exceed client expectations.

How you will create impact:

• Lead project teams through the effective planning, management, and implementation of medium to large scale project initiatives across various IT and business areas.
• The primary responsibility of this role is to deliver Agile squads responsibilities on key Sprint goals. Ensure sprint goals are aligned with business objectives and product roadmap

• Facilitate Agile ceremonies (Sprint Planning, Daily Stand‑ups, Reviews, Retrospectives) and track delivery progress using Agile metrics
• Act as the primary point of contact for project status, risks, and dependencies. Communicate progress, issues, and mitigation plans to stakeholders and leadership
• Collaborate with Product Owners to prioritize and refine backlogs. Align cross‑team dependencies and manage external/vendor coordination when needed
• Support team growth and high performance through feedback and collaboration. Remove impediments and protect the team from unnecessary disruptions
• Adapt to changing priorities and ensure resources are applied appropriately to ensure project success. Analyze delivery performance and identify improvement opportunities.
• Develop and maintain productive working relationships with project stakeholders, key business/ systems users, and project team, acting as primary point of contact with partner’s team and other internal and external stakeholders connected to the project.

How you will succeed:

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.  
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view. 
• You build trusting relationships and provide guidance to support the development of colleagues.

To join our team:

• 6-8 years successful experience working within the Information or Business Systems profession or related business experience.
• Proven success leading Agile and project teams, with the ability to demonstrate solid knowledge of Agile project management practices and systems development in an interview setting.
• Ability to switch between initiatives/squads and understand impacts is a key role in ensuring work progresses at pace in, what at times can be, an unstructured environment.
• Agile certifications (e.g., CSM, PSM, PMI‑ACP, SAFe Agilist) is required.
• Project Management Professional (PMP) designation preferred or currently in progress.
• Prior experience working within the insurance industry is considered an asset.
• You have a post-secondary degree in Business or a related discipline.

What's in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary $72,847.00 to 121,411.00

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.​

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

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